Privacy Policy
1. Introduction
Plastic Fern Studios ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name and contact details (email address, phone number)
- Company or organization name
- Project details and requirements submitted through our contact forms
- Payment and billing information when purchasing services
Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Pages visited, time spent on pages, and navigation patterns
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services
- To process transactions and send related information, including purchase confirmations and invoices
- To respond to your inquiries, comments, or questions
- To send you updates, newsletters, and marketing communications (with your consent)
- To improve our website, services, and user experience
- To detect, prevent, and address technical issues or security threats
- To comply with legal obligations
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our website.
We use the following types of cookies:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Remember your preferences and settings
You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third‑party vendors who assist us in operating our website, processing payments, or delivering services (e.g., payment processors, hosting providers)
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for any other purpose
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Objection: Object to the processing of your personal data
- Portability: Request transfer of your data to another service provider
- Withdraw Consent: Withdraw consent for data processing at any time
To exercise any of these rights, please contact us at the email address provided below.
9. Third-Party Links
Our website may contain links to third‑party websites or services. We are not responsible for the privacy practices or content of those third‑party sites. We encourage you to review the privacy policies of any third‑party websites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Last updated: January 2025